|
Prospecting
Ever watch "Toy Story II"? In it there is a character called the
"Prospector." He has a pick axe stuck in his posterior. He uses it
to look for gold. This section deals with helping you look for gold,
and determine what your "pick-axe" is going to be. In the sales
game your pick-axe will be questions. That is, your ability to ask
questions. You need to dig for gold by asking questions. The
question process is your tool of choice. It is your pick-axe in
prospecting.
Rule # 3: Ask the questions
(think like a doctor)
When you go visit a doctor what is
the first thing he does? He asks how you are feeling. You need to
think like a doctor. Like a doctor you have information to help "your"
patient. You probably have the remedy to fix your patients symptoms
but you need to ask the questions. Do not assume anything. Remember,
a prescription before proper diagnosis will lead to a malpractice
suit. Do your homework, ask the right questions, before determining
your sales approach.
Why are questions so important? The
sales process is also about control and purpose. You, the sales
person has an end or goal in mind. To achieve that goal, you must
control the conversation. You do this by asking questions. The
formation of the questions will determine the path and direction of
the sales process. Once you ask a question, it demands a response.
The first question to always
ask a prospective client is the most obvious..."Do you mind if I ask
you a few questions?" By asking for permission you are respecting
your prospects space, his territory. You then are granted ( if your
prospect says yes) permission to proceed with the diagnosis.
Remember, you are a doctor, a professional, who is trained to find
information. Once you have the information you need to assess your
client ( prospect) then you can issue your diagnosis.
Your first line of questions is to
assess your prospects ability to make a decision. That is, are you
talking to the right person? Are you talking to the decision maker?
As a professional your time is worth hundreds, if not thousands of
dollars an hour, therefore you need to quickly find out if your
talking to someone who can make the decision on the product or
service you have to offer. People will respect your honesty and can
sense your confidence in what your selling. Don't waste your time
AND your clients time by not first finding out if the decision maker
is present.
All this leads to our third step in
sales success
QUALIFYING...
It all starts at
the end. The end objective or goal you have in mind. Every
professional sales person has a goal in mind BEFORE he walks in to
meet a client. This sales program is designed so that you
always have that end in mind. The end in mind means that you have a
purpose, you have a goal. As simplistic as this sounds, to achieve any goal you must first
SET THE GOAL.
In sales that can often times mean closing more deals and
increasing your income. And the basic premise and focus of this web
site is the connection that achieving goals actually helps your self
esteem. With out a strong self image, you will have a difficult
sales career....so work on your self esteem by working on your
goals.
|